JetRockets FAQs: Custom Software, MVPs, Ruby on Rails, Pricing & Process

JetRockets is a New York-based software development company that builds custom web/mobile apps for businesses of all sizes.

JetRockets specializes in a range of services, including:

• Custom Web and Mobile Application Development
• Minimum Viable Product (MVP) Development
• Product & UI/UX Design
• Fractional Chief Technology Officer (CTO) Services
• Technical Audit & Project Rescue

You can learn more about the services that we offer on the Services page.

Our experts possess a wide range of skills, enabling us to offer our customers the best solutions to achieve their goals. Technologies we have vast expertise in include:

• Front-end: JavaScript, React.js, Angular, SvelteJS, Turbo, HotWire
• Back-end: Ruby on Rails, Node.js, Python
• Mobile: React Native, Flutter, iOS (Swift)
• Database: PostgreSQL, MySQL, Firebase
• Cloud Platforms: AWS, Google Cloud Platform, Microsoft Azure, Digital Ocean

You can learn more about the services that we offer on the Services page.

Over the years, we have honed our expertise in diverse integration types, including Legacy system integration, Enterprise application integration (EAI), Third-party system integration, and Business-to-business integration.

We possess an in-depth understanding of integrating various services via APIs and Webhooks. Some notable integrations we have successfully accomplished include: OpenAI API, Ebay API, Stripe, Zoom, Paypal, Plaid, Synctera, Nutrionix, Slack, Github, Linkedin, Reddit, Stack Overflow, Health Gorilla, Change Healthcare, Ribbon Health, and Ravkoo, HubSpot, Calendly, Webex, Discord, Twitter, DEV (dev.to), YouTube, Asana, Sendbird, Zillow, Twillio, Docusign, Worldox, DeepL, Google translate, MailGun, AppSignal, Customer.io, Mailchimp, Google Analytics, to name just a few. The list goes on, demonstrating our ability to work with a broad spectrum of services.

You can fill out our contact form or email us directly at hello@jetrockets.com. We typically respond within a few hours to schedule an intro call.

We’ll need a description of your project goals, desired features, existing documentation or mockups, and timeline. You can also use our intake questionnaire to guide the process. To request the intake form, please reach out to hello@jetrockets.com.

Absolutely. We specialize in helping non-technical founders bring their ideas to life through a collaborative and transparent development process.

Project timelines vary based on complexity. A simple MVP can take 6–10 weeks, while larger platforms may take several months. We provide detailed estimates after the discovery phase.

We offer time-and-material, fixed-price, and retainer-based models. Our time-and-material rate is $100/hour per developer, including QA and DevOps. Design services are priced separately. To get a better sense of a potential project cost, try our Budget Calculator.

Our minimum engagement starts at $25,600. We focus on value-driven outcomes regardless of project size.

No. We are fully transparent about all costs. You’ll only pay for development time, third-party tools you approve, and infrastructure like hosting.

Not at all. We’ll handle all the technical decisions and explain them in plain English. Your input is most valuable for product goals and user experience.

We follow Agile methodologies with bi-weekly sprints, continuous QA testing, code reviews, and stakeholder demos to ensure transparency and quality at every step. Furthermore, we will fix any bugs you find during the first 30 days of your product launch free of charge!

Yes. We provide maintenance, monitoring, bug fixes, and new feature development post-launch through support agreements or monthly retainers.

We help you decide based on your target audience, budget, and goals. We also offer cross-platform solutions using Flutter or React Native to cover both.

Yes. We can expand or reduce your dedicated team as needed to align with evolving business priorities.

We use Agile methodologies like Scrum or Kanban depending on project fit. All work is sprint-based and tracked in Asana.

We usually kick off projects within 2–3 weeks after agreement signing, depending on team availability and scope.

Yes. We’re experienced in taking over legacy codebases and continuing work from prior teams. We begin with an audit to assess project health.

We start with discovery and planning, then move into iterative development with QA, client feedback, and progress reviews. Post-launch support is always available.

Yes. We respect your confidentiality and are happy to sign an NDA at any stage of the process.

You do. All intellectual property — including code, designs, and assets — belongs to you once payment is complete.

Yes. We specialize in Rails upgrades and legacy code modernization to improve performance, security, and maintainability.

Our audit includes a deep dive into load times, memory usage, query optimization, server configuration, and performance bottlenecks with actionable recommendations.

We provide scalable, secure, and maintainable Rails support including upgrades, architecture reviews, DevOps, and long-term platform partnerships.

We’ve worked with clients in healthcare & wellness, finance, travel, legal tech, marketplaces, education, and nonprofit sectors."

Yes. We integrate AI features such as natural language processing, GPT-based assistants, predictive insights, and automation tools tailored to your product.